Business software for a fireplace and stove manufacturer in France
The context
A small business in south-eastern France manufactures and installs fireplaces and stoves. Its work involves preparing quotes, planning installation jobs, managing service visits and maintaining customer records. The team works both in the office and on site.
The problem
Information was spread across spreadsheets for quotes, paper records for jobs and customer email exchanges. The business needed an application built around its workflow, bringing these records into a shared scope for office and field work.
The LYVIA application
We developed custom business software for this company. The project was delivered and put into production. Its core scope covers customers, quotes, installation jobs and service visits.
- Customer records: organise information needed to follow up with customers.
- Quotes: support preparation within the company’s workflow.
- Installation jobs: structure job records and their follow-up.
- Service visits: include their management in the application’s scope.
What this case establishes
This case documents delivery, deployment into production and the application’s business scope. It does not provide measured time savings, return on investment or usage frequency. Those outcomes would require usage data and a comparison with the starting situation.
Transparency : This project was delivered and is in production. The customer is based in France and remains anonymous. We do not publish its name or internal data without written permission.
An initial 30-minute conversation helps us understand your needs and assess whether working together makes sense. Scope and pricing are defined afterwards.
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